ProReg Registration Solutions
 
Twenty Questions You Need to Ask When Considering Out-sourcing Your Registration.
  1. Are the right people in your organization doing the task and is the right budget paying for it?
  2. Are there dedicated people available for delegate questions?
  3. Can costs be passed to delegates?
  4. Are there IT people within your organization who are capable of producing a functional database application to accomplish registration in-house?
  5. Are those doing the task working efficiently?
  6. Once out-sourcing has been decided, have you produced a comprehensive RFP so that comparable quotes can be obtained?
  7. Does the service offer a consultative approach to the registration process? How much?
  8. Ask for a demonstration of current registration pages.
    1. do they allow for on-going updates? How much?
    2. do they allow for a maximum/minimum condition? How much?
    3. are they on a secure server (little lock – https://)? How much?
    4. are they dynamic (add up the selections)? How much?
    5. do they validate data collected? How much?
    6. do they verify selected data to the registrant before submission?
    7. do they allow for pass-throughs?
    8. do you like the feel of the web page? How much?
  9. Do they support a mailed-in or faxed-in process? How much?
  10. What is the discount rate for the credit cards? Is it verified on-line?
  11. How often are the proceeds paid out to the organization?
  12. How is reporting accomplished? Is it customizable to your requirements? How much for custom reports? Is the web used? How much?
  13. How are the confirmations delivered? Choice? How much?
  14. Can you use the e-mail addresses collected to update delegates to a change in the program? How much?
  15. How do they use tickets for program items?
  16. What is their process while on site and what are all the associated costs? (e.g. travel, meals, accommodations, cell phone, banking, etc.)
  17. Are ad-hoc reports available on-site? How much?
  18. Can the delegates use registration computers? How much?
  19. Can you use volunteers on-site for registration? How much?
  20. Is the badge used for more than just the name?

Note: If you would like the answers to any or all of these questions or you don't understand any of these questions; give us a call toll-free at 1-866-760-2005.